Last updated: June 28, 2023

Our standard shipping service is 48-72 hours. Urgent service is also available 24 hours. Delivery times correspond to working days. If you place the order during the weekend, public holiday (national, regional, or local), or the eve of holidays until the next business day, we will not be able to manage it.

This Shipping & Delivery Policy explains our procedures and guidelines regarding the shipment and delivery of products ordered through our website the “www.sprinklzspices.com”. We aim to provide you with clear information about our shipping processes to ensure a smooth and satisfactory delivery experience. Please read this policy carefully to understand the terms and conditions associated with shipping and delivery.

1. Order Processing Time
Upon receiving your order, we will process it within the specified timeframe indicated on the product page or during the checkout process. This processing time may vary depending on factors such as product availability, customization requirements, and order volume. We will make reasonable efforts to fulfill your order promptly and keep you informed of any significant delays.

2. Shipping Methods and Carriers
We utilize various shipping methods and carriers to ensure reliable and efficient delivery of your orders. The available shipping options will be displayed during the checkout process, and you can select the one that best suits your needs. The shipping carrier for your order will depend on factors such as the destination, package size, and weight.

3. Shipping Costs
Shipping costs are determined based on factors such as the shipping method, package dimensions, weight, and destination. The applicable shipping charges will be displayed during the checkout process, allowing you to review and confirm the total cost of your order, including shipping fees, before making a payment. Please note that additional taxes, customs duties, or fees may apply for international shipments and are the responsibility of the recipient.

4. Estimated Delivery Time
Our standard shipping service is 48-72 hours. Urgent service is also available 24 hours. Delivery times correspond to working days. If you place the order during the weekend, public holiday (national, regional, or local), or the eve of holidays until the next business day, we will not be able to manage it.

5. Order Tracking
Once your order has been shipped, we will provide you with a tracking number or a link to track your package. You can use this information to monitor the progress of your shipment and obtain real-time updates on its whereabouts. Please note that tracking information may take some time to be updated after the package has been handed over to the shipping carrier.

6. Delivery Address and Receiving Packages
It is your responsibility to ensure that the delivery address provided during the ordering process is accurate and complete. Please review your shipping information carefully before finalizing your order. We are not responsible for any delays or delivery issues resulting from incorrect or incomplete address details. Once the package has been delivered to the specified address, it is your responsibility to receive the package or make arrangements for its collection. If the package cannot be delivered and is returned to us due to an incorrect address or failure to arrange delivery, additional shipping charges may apply for reshipment.

7. Damaged or Lost Packages
We take utmost care in packaging and handling your orders to minimize the risk of damage or loss during transit. However, in the unfortunate event that your package arrives damaged or is lost in transit, please contact our customer support team immediately. We will work with the shipping carrier to initiate a claim and assist you in resolving the issue to the best of our ability.

8. International Shipping
For international shipments, additional customs duties, taxes, and fees may be imposed by the destination country’s customs authorities. These charges are beyond our control and are the responsibility of the recipient. Please familiarize yourself with the customs regulations and potential charges applicable in your country before placing an international order.

9. Amendments to the Shipping & Delivery Policy
We reserve the right to update or modify this Shipping & Delivery Policy at any time without prior notice. Any changes

made will be effective immediately upon posting on the Site. We encourage you to review this policy periodically to stay informed about our shipping and delivery practices.

10. Contact Us
If you have any questions, comments, or concerns regarding this Shipping & Delivery Policy or our shipping procedures, please contact us at [email protected].

By placing an order through our Site, you acknowledge that you have read, understood, and agreed to this Shipping & Delivery Policy. If you do not agree with any part of this policy, please refrain from placing an order.