Last updated: June 28, 2023

This Consumer Policy outlines our commitment to providing a positive experience for our customers when using our website “www.sprinklzspices.com” and engaging with our products and services. We strive to uphold high standards of transparency, fairness, and customer satisfaction. Please read this Consumer Policy carefully to understand your rights and responsibilities when interacting with our Site.

1. Product Descriptions and Accuracy
We aim to provide accurate and detailed information about our products and services on our Site. However, we cannot guarantee the complete absence of errors, omissions, or inaccuracies. We reserve the right to modify or update any information on the Site at any time without prior notice. If you encounter any discrepancies or have questions regarding product descriptions, please contact us for clarification.

2. Pricing and Payment
We strive to maintain fair and transparent pricing for our products and services. Prices displayed on the Site are subject to change without notice. While we make every effort to ensure accurate pricing information, errors may occur. In such cases, we reserve the right to correct any inaccuracies and modify the prices accordingly. Any promotional offers or discounts are subject to specific terms and conditions.

For online purchases, we utilize secure payment gateways to process transactions. We do not store or have access to your credit card or payment information. However, please note that we are not responsible for any unauthorized access or breaches that may occur on third-party payment processors. We encourage you to review the privacy and security policies of the payment processors before making a purchase.

3. Order Fulfillment and Delivery
We strive to fulfill orders promptly and efficiently. However, please note that order processing and delivery times may vary depending on product availability and shipping location. We will provide you with an estimated delivery timeframe, but we cannot guarantee delivery within a specific timeframe. In case of any delays or issues with your order, we will make reasonable efforts to communicate with you and resolve the situation.

4. Returns and Refunds
We want you to be fully satisfied with your purchase. If for any reason you are not satisfied with a product or service, please refer to our Returns and Refunds Policy, which outlines the specific procedures and conditions for returning items and seeking refunds. We will handle returns and refunds in accordance with applicable laws and regulations.

5. Customer Support and Feedback
We value your feedback and are committed to providing excellent customer support. If you have any questions, concerns, or feedback regarding our products, services, or your experience with our Site, please contact our customer support team. We will make reasonable efforts to respond to your inquiries and address any issues or concerns promptly and professionally.

6. Intellectual Property
All content, including but not limited to text, images, logos, and trademarks, displayed on our Site is protected by intellectual property laws. You agree not to reproduce, distribute, modify, or use any content from our Site without obtaining prior written permission from us.

7. Amendments to the Consumer Policy
We reserve the right to update or modify this Consumer Policy at any time without prior notice. Any changes made will be effective immediately upon posting on the Site. We encourage you to review this Consumer Policy periodically to stay informed about your rights and responsibilities as a consumer.

8. Contact Us
If you have any questions, comments, or concerns regarding this Consumer Policy or our practices, please contact us at “[email protected]”.

By using our Site and engaging with our products and services, you acknowledge that you have read, understood, and agreed to this Consumer Policy. If you do not agree with any part of this policy, please refrain from using our Site and services.